Initial Inquiry
Client: Submits a question or intake request.
AI agent: Captures structured facts and urgency.
Review: Attorney can accept, redirect, or request more details.
Case record: Inquiry, contact details, and source context.
LibraLegal
AI-first case operations for modern law firms
LibraLegal helps law firms automate client intake, organize case workflows, review documents, generate drafts, manage billing, and monitor AI usage from one secure case-centered workspace.
Case-centered AI workspaceIntake, documents, research, drafting, workflow, billing, and monitoring stay connected.
Demo
See LibraLegal in action
Watch how a client inquiry becomes a structured case record, how documents and touch points attach automatically, and how attorneys can manage research, drafting, workflow, billing, and monitoring from one workspace.
Case journey
From first inquiry to governed AI operations.
Qualification
Client: Answers guided eligibility questions.
AI agent: Scores fit, identifies missing facts, and prepares a summary.
Review: Firm reviews conflicts, fit, and next action.
Case record: Qualification notes and decision history.
Onboarding
Client: Completes intake, uploads files, and confirms next steps.
AI agent: Creates the matter workspace and organizes touch points.
Review: Paralegal validates case setup.
Case record: Matter profile, timeline, parties, and tasks.
Documents
Client: Uploads forms, evidence, letters, and supporting material.
AI agent: Classifies documents and connects them to case facts.
Review: Attorney or paralegal verifies key documents.
Case record: Document library, extracted facts, and verification status.
Research
Client: Receives clearer updates and requests.
AI agent: Uses case context to support issue research.
Review: Attorney validates research direction and citations.
Case record: Research notes, sources, and attorney decisions.
Drafting
Client: Gets faster, more consistent communication.
AI agent: Generates reviewable drafts from facts and documents.
Review: Attorney approves, edits, or rejects draft material.
Case record: Draft versions, comments, and approval history.
Workflow
Client: Sees status updates and action requests.
AI agent: Routes tasks through configured case lifecycle playbooks.
Review: Human checkpoints control escalations and decisions.
Case record: Tasks, stage changes, ownership, and deadlines.
Billing
Client: Receives invoices and payment requests.
AI agent: Connects time, fees, invoices, payments, and matter context.
Review: Firm reviews billing before client-facing action.
Case record: Time entries, invoices, payment state, and fee model.
Monitoring
Client: Benefits from governed AI-assisted service.
AI agent: Tracks provider usage, failures, and workflow health.
Review: Admins monitor quality, cost, and operational risk.
Case record: Usage, telemetry, errors, and audit-friendly history.
Before
Law firms lose time between intake, documents, updates, drafting, and billing.
- Intake lives in calls, emails, and forms
- Client follow-up is manual
- Documents arrive outside the case workflow
- Drafting starts with scattered context
- Billing capture happens after the work
- AI usage is hard to govern
After LibraLegal
Case context becomes the operating layer.
- AI case agent captures structured intake
- Client touch points are tracked chronologically
- Documents attach to the matter
- AI review, research, and drafting use case context
- Time, invoices, and payments stay connected
- Admins monitor usage, providers, and application health
Capabilities
Built as a legal operations platform, not a chatbot.
Customer Case Agent
Client-facing intake, follow-up, document collection, and case status.
Case Workspace
Case overview, touch points, documents, research, drafting, workflow, calendar, and billing.
AI Document Review & Verification
Review documents with configured LLM providers and verification companies.
AI Research & Drafting
Use case facts, documents, and research to draft attorney-reviewable case material.
Workflow Playbooks
Admin-defined lifecycle stages, escalation rules, prompts, and human task checkpoints.
Billing & Payments
Flat fee, retainer, contingency, hybrid, hourly billing, time entries, invoices, and payments.
AI Governance & Monitoring
Provider settings, usage dashboard, telemetry, monitoring heartbeat, failed workflows, and error visibility.
Roles
Built for the whole firm.
Managing Partner
Visibility into productivity, billing, AI usage, and firm operations.
Attorney
Faster matter preparation, draft support, case context, and review checkpoints.
Paralegal
Less manual intake, document chasing, status updates, and case organization.
Client
Clear intake, document upload, case progress, and faster responses.
Trust
AI with governance, visibility, and human control
- Role-based access
- Human review checkpoints
- Audit-friendly case history
- Configurable AI providers
- No payment card storage
- Tenant-specific monitoring
- Usage and cost tracking
- Provider-based AI, not hidden automation
Founding firm pilot program
Help shape LibraLegal's AI-first case operations platform.
We are inviting select law firms to participate in a focused pilot and help refine the workflows, controls, and product roadmap for modern legal operations.
- 60-day pilot
- Free onboarding
- Founding firm pricing
- Guided setup of case workflows
- Support configuring AI providers
- Feedback-driven roadmap participation